Free standard ground shipping is provided for instore purchases and online orders over $150. For all instore purchases and online orders under $150, there is a flat ground shipping rate of $10. Orders will ship with 3-5 business days of purchase. Any order can be picked up at Mr.B with no shipping charge. Shipping methods are either UPS or USPS. Standard shipping for North America only. Please contact us to make accommodations for international shipping.
Unfortunately, certain orders may not be able to be fulfilled based on available inventory. If your item is no longer available, someone from Mr.B will contact you directly regarding a substitution or a refund.
Alterations are provided as a complimentary service if measurement is taken in person at Mr.B. Tailoring is not available through requests via email or over the phone.
Mr. B Return and Exchange Policy
If one of our garments fails to live up to reasonable expectations in any way, we invite you to bring it back. Whether we need to repair it or replace it or to refund your money, we will happily do what ever is required to give satisfaction.
We offer the convenience of returning and exchanging items in person. Please have your original invoice on hand, to help us expedite your visit.
If you are unable to make it to one of our locations we invite you to return or exchange your online purchase by courier or by USPS.
We suggested that returns and exchanges are sent back to us within 30 days of the original purchase
Please indicate on your original receipt whether you prefer a refund, gift card, or exchange.
Note that items can only be exchanged for an alternate size; in the event you wish to choose a different garment please proceed to return the original item and place an order for the new one.
When returning garments by post they should be returned in the condition in which they were received.
If you require an exchange, we will ship your new merchandise as soon as we receive your return. If you have any questions, please send us an e-mail at firstname.lastname@example.org.